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Internet Marketing and Website Design Firm in Sunrise FL Internet Marketing and Website Design Firm

Fullsys Inc. Returns, Refunds and Exchanges Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.


1. Please email inbox@fullsysinc.com to request a refund and we will send you instructions to complete your claim.

2. You will be prompted to provide proof of receipt, reason for return.  If it is determined a manufacturers defect does not apply, your return request may be denied.

3.Once your claim is opened and verified you will receive further instructions via email


Return Exceptions


Some items can not be returned if they are opened. These include music, software, and video games.


Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Restocking Fee


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.




Payment Policy

Accepted Methods of Payment


Credit Card (Visa, Master Card, American Express, Discover)

Check/Money Order

Cash On Delivery


Credit Card Charges


Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.



Shipping Policy

Turnaround


All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


Carriers


We use the following carriers to deliver our orders:


USPS

UPS

FedEx

DHL


Order Tracking


If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.





Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.


What Information Do We Collect?


We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

Credit Card Information


In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.


How Is My Information Used?


Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.


Security and Storage


Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.


Cookies and Browser Information


Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.



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